Medical center
Health professionals prepared for any interventions are permanently available to the medical center, located in the Departures terminal, ground floor.
Quality standards for Assistance for Passengers with Reduced Mobility
In accordance with Article 9 of Regulation (EC) 1107/2006 – quality standards on health and ECAC DOC 30 Annex J – Code of Good Conduct in Ground Handling For Persons With Reduced Mobility, the following quality standards on the availability of the service have been established:
Service availability upon departure – announced 48 hours in advance via SITA messages or other forms of communication
Availability 80% < 10 min waiting
Availability 90% < 20 min waiting
Availability 100% < 30 min waiting
Service availability upon departure – unannounced (direct presentation passenger airport PMR)
Availability 80% < 25 min de waiting
Availability 90% < 35 min de waiting
Availability 100% < 45 min de waiting
Service availability upon arrival – announced via SITA messages or other forms of communication before aircraft landing
Availability 80% < 5 min waiting following aircraft parking
Availability 90% < 10 min waiting following aircraft parking
Availability 100% < 20 min waiting following aircraft parking
Service availability upon arrival – unannounced prior to aircraft landing
Availability 80% < 20 min waiting following aircraft parking
Availability 90% < 30 min waiting following aircraft parking
Availability 100% < 45 min waiting following aircraft parking